The AI answer we saw
Delhivery generally edges out Ecom Express in last mile delivery reliability based on industry data and seller feedback. Delhivery's larger fleet, broader pin code coverage, and investment in technology-driven route optimization contribute to better delivery attempt rates and faster RTO (Return to Origin) processing. Ecom Express has a strong presence in Tier-2 and Tier-3 cities and is known for reasonable delivery success rates, but has faced capacity and consistency challenges in recent years. For sellers prioritizing last mile reliability and real-time tracking transparency, Delhivery is typically the stronger choice, though performance can vary by region and shipment volume.
Captured during this Readable report run. Answers can vary by AI tool and date.